Knowledge Management Capability Statement

719 A Street NE, Washington, D.C. 20002 | info@i4di.org

The Institute for Development Impact (I4DI) is a think+do tank dedicated to advancing a
data-driven, systems approach to
global sustainability.

The Institute for Development Impact (I4DI) builds technology-enabled, knowledge management (KM) solutions optimized for efficiency. Our KM strategies and digital tools are designed to improve processes, set up governance structures, and create enabling environments, so knowledge assets are accessible to those who need it, when they need it. 

Key capacity areas:

Knowledge Management Snapshot

I4DI’s services are integrated across the KM spectrum- from knowledge leadership and strategy, technologies, evaluation and management of knowledge assets, knowledge operations, organizational learning, and culture and collaboration. 

We deliver digital solutions to knowledge management with our suite of proprietary web-based knowledge & program management products. Zen-O Projects, our flagship PMIS and KM System, is designed for collaborative knowledge creation & sharing, content management, and publishing. 

We provide pre-implementation support with business analysis, process improvements, business case development, system evaluation, and selection. 

Our implementation support services includes system configuration, data governance assessment, strategy development, administration, and end-user training. 

Performance Highlights

COVID-19 Dashboards for Balkans 
2021 - present | Western Balkans

I4DI is developing and managing a COVID-19 Dashboard for Palladium International LLC. and USAID for the Western Balkans which will gather, integrate, and track data from readily available sources on the impact of the pandemic on the health, real economy, financial markets and Government policy. This dashboard is a component of the Engines of Growth (EoG) Activity, which falls under USAID’s CATALYZE, a global project designed to

in blended private sector and other financing to USAID partner countries. In the Western Balkans, the EoG Activity will help mobilize capital to small and medium enterprises (SMEs) in order to sustain viable SMEs and jobs in the wake of COVID-19 and to ensure growth financing to SMEs in the long term. 

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Knowledge Management for Counterpart International 
2016 - 2018 | Washington D.C

I4DI was contracted by Counterpart International to improve their program and organizational effectiveness systems that centered mainly on performance and knowledge management (KM) system improvement. I4DI rearticulated the organization’s theory of change, as a basis for establishing a company-wide KM system and an organizational learning agenda.

We conducted a comprehensive KM system assessment, knowledge asset mapping, business process review, and evaluation of KM architecture and technologies. The work culminated with the design of a new performance management strategy along with knowledge management and collaboration, learning, and adapting (CLA) recommendations. Our work contributed to Counterpart International’s transformation towards an improved tactical and strategic knowledge management, optimized business process and a robust data governance system. 

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Sustainable Sourcing for Mars Indonesia
2015 - ongoing | Indonesia

Since 2015, I4DI has been working with Mars Inc. Indonesia to provide strategic performance management consulting services covering business process review, knowledge asset mapping, technology systems review and a redesign of the comprehensive performance management system for activities that support sustainable sourcing of cocoa in Central Sulawesi, Indonesia. As part of this effort, I4DI conducted a supply chain and productivity process mapping by creating and documenting the meta information flow map as well as information stakeholder maps. In turn, we facilitated human-centered design sessions using this

information to re-engineer knowledge management processes and systems and improve the overarching performance management of Mars Indonesia Sustainable Sourcing programs. 

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Results. Evidence. Impact.
Economically Disadvantaged, Woman-Owned Small Business (EDWOSB)
NAICS- 541720,541611, 541620, 541690,611710
DUNS-07-957-2985; CAGE- 78MW2; EIN- 39-4793888; DOES- 185007